Account Alerts | NexTier Bank Notifications

Balance Alerts

Set low balance thresholds to receive a notification when your available balance drops below an amount you specify. This gives you time to transfer funds or adjust spending before a payment bounces or an overdraft occurs. You can also set high balance alerts — useful for savings accounts or business accounts where large incoming deposits warrant attention. The daily balance summary alert delivers a snapshot of all your account balances at a time you choose, providing a quick morning overview without logging in.

Balance alerts support multiple thresholds per account. For example, you might set a warning at $500 and a critical alert at $100 on your primary checking account, while monitoring a different threshold on your savings account. Each threshold can route to different delivery channels based on urgency.

Transaction Alerts

Transaction alerts notify you when specific activity occurs on your account. Configure alerts for transactions exceeding a dollar amount you define — for instance, any debit over $200. You can also enable alerts for direct deposit arrivals, check clearances, ATM withdrawals, debit card transactions and ACH debits. Each transaction type can be configured separately with its own threshold and delivery preference.

For business accounts, transaction alerts help controllers and finance managers monitor spending in real time without checking the dashboard throughout the day. Combined with treasury management dual-authorisation controls, transaction alerts create a comprehensive oversight framework for commercial operations.

Security Alerts

Security alerts are automatically enabled for all NexTier Bank accounts and cannot be fully disabled — because protecting your account is non-negotiable. You will receive alerts for login attempts from unrecognised devices, password changes, email or phone number updates on your profile, failed login attempts and multi-factor authentication challenges. These alerts serve as your first line of defence against unauthorised access.

If you receive a security alert for activity you did not initiate, contact NexTier Bank immediately at 724-543-2900. Our security team can lock your account, reset credentials and investigate the incident. Security alerts have prevented numerous account compromise attempts for our Western PA customers by providing early detection of suspicious login activity.

Payment Alerts

Payment alerts keep you informed about your bill pay activity, recurring payment processing, wire transfer confirmations and loan payment due date reminders. Receive confirmation when a scheduled bill payment processes, a reminder 3 days before a recurring payment is due, or notification when a wire transfer is released from your account.

Loan payment reminders help you avoid late fees by alerting you before your mortgage, auto loan or personal loan payment due date. You can set the reminder interval — 1, 3, 5 or 7 days before the due date — to give yourself adequate preparation time. NexTier Bank sends these reminders at no cost as part of our commitment to helping customers stay on top of their financial obligations.

Alert Type	Category	Customisable Threshold	Delivery Channels
Low Balance Warning	Balance	Yes — set dollar amount	Email, SMS, Push
High Balance Alert	Balance	Yes — set dollar amount	Email, SMS, Push
Daily Balance Summary	Balance	Yes — set delivery time	Email
Large Transaction Alert	Transaction	Yes — set dollar amount	Email, SMS, Push
Direct Deposit Received	Transaction	No	Email, SMS, Push
Check Cleared	Transaction	No	Email, SMS, Push
ATM Withdrawal	Transaction	No	Email, SMS, Push
Debit Card Transaction	Transaction	Yes — set dollar amount	Email, SMS, Push
New Device Login	Security	No (always enabled)	Email, SMS, Push
Password Changed	Security	No (always enabled)	Email, SMS
Profile Update	Security	No (always enabled)	Email, SMS
Failed Login Attempt	Security	No (always enabled)	Email, SMS, Push
Bill Pay Confirmation	Payment	No	Email, SMS, Push
Wire Transfer Sent	Payment	No	Email, SMS, Push
Loan Payment Reminder	Payment	Yes — set days before due	Email, SMS, Push

Configuration Steps

Log into your NexTier Bank account and navigate to Settings, then Account Alerts. Select the account you want to monitor — you can configure different alerts for each account you hold. Choose the alert types you want to activate, set any applicable thresholds (such as a low balance amount or large transaction amount), and select your preferred delivery channels. Push notifications require the NexTier Bank mobile app to be installed with notifications enabled in your device settings.

Changes to alert settings take effect immediately. There is no waiting period or approval process. You can modify, add or remove alerts at any time. NexTier Bank recommends enabling at minimum low balance alerts and security alerts on every account as a baseline protection layer.

Delivery Channel Details

Email alerts are sent from a verified NexTier Bank address and include the alert type, account nickname (never the full account number), and relevant details such as the transaction amount or current balance. SMS alerts are delivered to your registered mobile number and contain abbreviated information for quick scanning. Push notifications appear on your phone's lock screen with the fastest delivery time of all three channels.

You can assign multiple delivery channels to a single alert for redundancy. For high-priority alerts like security events, NexTier Bank recommends enabling all three channels to ensure you receive the notification regardless of whether you are checking email, carrying your phone or have the app open. All alert messages are encrypted in transit and never contain full account numbers or sensitive authentication details. NexTier Bank is a member FDIC. NMLS #407872.

Turn On Account Alerts Today

Log into your NexTier Bank account and configure your alerts in less than five minutes. It is free, it is immediate, and it is one of the most effective ways to protect your accounts and stay informed. Call 724-543-2900 if you need assistance. Member FDIC. NMLS #407872.

Contact a Banker

How do I set up account alerts at NexTier Bank?

Log into your NexTier Bank online banking account or mobile app and navigate to Settings, then Account Alerts. Select the account you want to monitor, choose the alert types you want to receive, set your preferred delivery channels (email, SMS, push notification) and configure any thresholds. Changes take effect immediately.

Are NexTier Bank account alerts free?

Yes. All account alerts from NexTier Bank are free. There is no charge for email alerts, push notifications or SMS text alerts. Standard message and data rates from your mobile carrier may apply for SMS alerts, but NexTier Bank does not charge any additional fee for the alert service itself.

What types of alerts can I set up at NexTier Bank?

NexTier Bank offers balance alerts (low balance, high balance, daily summary), transaction alerts (large transactions, direct deposits, check clearances, ATM withdrawals), security alerts (login attempts, password changes, profile updates) and payment alerts (bill pay confirmations, wire transfer notifications, loan payment reminders).

Can I receive NexTier Bank alerts on multiple devices?

Yes. You can configure each alert to be delivered through multiple channels simultaneously — for example, receiving both a push notification on your phone and an email for low balance alerts. You can also set different delivery preferences for different alert types, giving you full control over how and where you receive notifications.

NexTier Bank Account Alerts: Stay Informed With Real-Time Notifications

Four Categories of Account Alerts