Opening an Account
Visit any of our 18 NexTier Bank branches with a valid government-issued photo ID (driver's licence or passport) and your Social Security number. Personal accounts can typically be opened in 20 minutes. Business accounts require additional documentation: articles of incorporation or organisation, EIN letter from the IRS, and identification for all authorised signers. You can call 724-543-2500 to schedule an appointment or simply walk in during business hours.
Minimum opening deposits vary by account type: checking accounts start at $25, savings accounts at $100, money market accounts at $2,500 and CDs at $1,000. All deposit accounts are FDIC insured up to $250,000 per depositor, per ownership category.
Setting Up Online Banking
To enrol in NexTier Bank online banking, you must have an active account. Visit any branch or call 724-543-2500 to request enrollment. Within 24 hours, you receive an activation email with a one-time enrollment code. Use that code on the NexTier Bank login page to create your username, set your password and configure multi-factor authentication. The entire setup takes about 10 minutes.
Once enrolled, download the NexTier Bank mobile app from the App Store (iOS 15+) or Google Play (Android 10+). Sign in with your new credentials. Enable biometric login (Face ID, Touch ID, fingerprint) for faster access on future sessions. All features — mobile deposit, bill pay, transfers, alerts — are available immediately after enrollment.
Applying for a Loan
Call 724-543-2500 and request a lending appointment, or visit any branch. A NexTier Bank loan officer will discuss your needs, review your financial situation, and recommend the appropriate product. For home mortgages, bring two years of tax returns, recent pay stubs, bank statements, and a list of monthly obligations. Pre-approval typically takes 48 hours because we underwrite locally — no out-of-state committee.
For SBA loans, NexTier Bank handles the full application process including SBA documentation. Business owners should bring three years of business tax returns, a current profit and loss statement, a balance sheet, and a business plan for startup ventures. Our SBA team has funded over $85 million in SBA loans across Western Pennsylvania.
Reporting a Lost or Stolen Card
Call 800-554-8969 immediately. This line operates 24 hours a day, 7 days a week, 365 days a year. The representative will block your card within seconds, review recent transactions for potential fraud, and order a replacement card shipped within 2 business days. For immediate access to funds, visit any NexTier Bank branch for a temporary debit card issued on the spot.
You can also lock your card instantly through the NexTier Bank mobile app — no phone call required. Navigate to Card Controls, tap "Lock Card," and your debit card is frozen until you unlock it. This is useful if you have misplaced your card and think you might find it. If you confirm it is lost or stolen, call 800-554-8969 to formally report it and begin the replacement process.
